or call us at +5999 7375522

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FAQ - Reservations

When buying a ticket online before clicking on the finish button, please make sure that your Last Name/First Name, Date of Birth and personal information such as email address and phone number are correct.

Yes, when booking a ticket online, you will have 24 hours to make the payment at one of our ticket offices or online via our website.

You can change your reservation by calling our Call Center at +5999 737 5522, send us an email at info@jetaircaribbean.com  or at one of our Ticket Offices.

Cancelling your booking can be done through our website www.jetaircaribbean.com, our Call Center by dialing +5999 737 5522, at one of our ticket offices or sending us an email at least 24 hours before departure.

We do not require your passport information to book a flight. Passport information is only needed at the point of check in.

Cuando haga la reserva, díganos si prefiere un asiento en el pasillo o en la ventana. Haremos todo lo posible para satisfacer sus necesidades. Si después de hacer la reserva aún desea solicitar un asiento, simplemente envíe un correo electrónico a nuestro Departamento de Atención al Cliente incluyendo su número de boleto con su número de asiento preferido.