or call us at +5999 7375522

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FAQ - Reservations

When buying a ticket online before clicking on the finish button, please make sure that your Last Name/First Name, Date of Birth and personal information such as email address and phone number are correct.

Yes, when booking a ticket online, you will have 24 hours to make the payment at one of our ticket offices or online via our website.

You can change your reservation by calling our Call Center at +5999 737 5522, send us an email at [email protected]  or at one of our Ticket Offices.

Cancelling your booking can be done through our website www.jetaircaribbean.com, our Call Center by dialing +5999 737 5522, at one of our ticket offices or sending us an email at least 24 hours before departure.

We do not require your passport information to book a flight. Passport information is only needed at the point of check in.

When you book, tell us if you prefer an aisle seat or a window seat. We will do our best to meet your needs. If after you made the booking you still want to request a seat just send our Customer Service Department an email including your ticket number with your preferred seat number.