or call us at +5999 7375522

Let’s explore the Caribbean.

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Special Assistance

Special Assistance

To give an excellent service and comply with all the accessibility requirements, please remember that the more information you can give us about your needs when making your booking or planning your trip the better we can​ help you.

Wheelchair

If you need a wheelchair, please read here some recommendations to make your trip more comfortable. ​

•    Wheelchair may be requested through our ticket offices, by contacting us at +5999 737 55 22 or you can send us an email to [email protected]
       Once booked, we recommend requests be made at the time of making your reservation or at least 24 hours prior to your scheduled
       departure, so that we may provide you with all necessary information and better accommodate your specific travel needs.
•    Notify about the conditions of the wheelchair.
•    Let us know if you are traveling with your own wheelchair.

•    Arrive at the airport as far in advance as possible prior to your scheduled flight departure.
•    Have all the required travel and immigration documents with you.
•    Notify about the condition of the wheelchair.

If you need any other special assistance, please contact us at +5999 737 5522, visit one of our ticket offices or you can send us an email to [email protected]